aboutus
About
us

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. 

The company started operations in 2002 as a transaction switching and electronic payments processing company that builds and manages payment infrastructure as well as deliver innovative payment products and transactional services throughout the African continent.

Our
Solutions
With a strong competence in providing secure and continuously available Information technology/infrastructure solutions and services, Interswitch helps customers reduce costs, increase revenues, tighten security, expand product offerings, and improve service levels on technology.

 Our direct connection with leading banks and other International payment platforms, enable customers of financial institutions on the switch have secure, continuous access to all the ATMs on the Interswitch network irrespective of ownership and location.
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services
Our
Services

Interswitch is uniquely qualified to offer training and advisory services in the e-payments and e-business industry. We advice clients on how to get the best return from their investments in electronic payments, and train to bridge identified gaps in knowledge, learning and development.

Our vast knowledge and experience in e-payments consistently sets us apart from other e-payment training providers. No matter how big you are, public or private, and in what industries or sectors you do business, we can help you work smarter and reach your goals. Have a look at the services we offer. And let's talk

​Whistle
Blower

Interswitch is an organization with a strong commitment to compliance and ethics. Our written standards and policies cover general guidelines for conducting business consistent with the highest available standards of conduct.

Interswitch is committed to maintaining an environment where open, honest communications are the expectations not the exception. We want you to feel comfortable enough to report any concern as a client/customer or approach your line manager or management staff with questions including instances where you believe violations of standards or policies may have occurred

Deloitte will send the information you provide to us in a format that protects your confidentiality. We take all reports about compliance and ethics matters seriously. We will look into each report and follow up appropriately.

Customer Service: http://help.interswitchgroup.com/
Whistleblowing hotline - 0800-TIPOFFS (0800-847-6337)
E-mail: tip-offs@deloitte.com.ng

 

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​Financial
​Inclusion

Interswitch Financial Inclusion Services Limited (IFIS) is the division of the Interswitch group which has the responsibility of making financial services more inclusive especially to the unbanked population of Nigeria.

In response to the concern that the majority of Nigerians are either underbanked or unbanked, the division was set up to drive inclusion through nationwide deployment of agent networks known as Paypoint Agents.

The Paypoint agents carry out financial services in their neighbourhood on behalf of Interswitch. These financial services include Bill payments (PHCN, LAWMA, DSTV), Funds Transfer, Airtime recharge, Cash deposit and withdrawal among others.

The Paypoint locations are built in partnership with existing businesses who have already been recording considerable footfall. The agents are raised through a standard process which involves proper documentation and adequate training -this makes it possible for the agents to be able to serve the customers in neighbourhood adequately.

​News
& Updates

Latest Update
Date: 30 April ​2020

COVID-19: Interswitch Group Unveils Coordinated Interventions.

The Interswitch Group, one of Africa’s leading integrated payment & digital commerce players has announced a series of intervention measures as part of a coordinated effort to complement ongoing efforts from public and private sector perspectives to address the spread and mitigate the negative impact of the novel coronavirus pandemic in Nigeria.

Inspired to make a difference as far as playing their part in fighting the scourge, employees of the company have rallied together to voluntarily contribute various amounts from their compensation, raising a total of 75 million Naira in an employee-led effort, which the company has supplemented with the sum of N230 million, thereby bringing the funds raised towards the organization’s COVID-19 response effort to a grand total of N305 million Naira.

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